Information We Collect
This Privacy Policy applies to information collected through our website, email communications, phone conversations, and any online or paper forms you voluntarily submit. Depending on how you interact with us, we may collect personal information such as:
- Name
- Mailing address
- Email address
- Phone number(s)
- Information related to your service requests or needs
- Comments, feedback, or opinions regarding our company and services
We only collect information that you voluntarily provide to us.
How We Use Your Information
The information you provide is used to:
- Respond to inquiries, requests, and service appointments
- Communicate regarding products or services you have requested
- Improve our customer service and website experience
- Send updates, promotions, newsletters, or special offers when applicable
We do not sell, rent, or share your personal information with outside parties for their marketing purposes.
If you express interest in our services, you may be added to our mailing or communication list. You may unsubscribe from marketing emails or text communications at any time by following the instructions provided in the message or by contacting us directly. Once unsubscribed, you will not be re-enrolled unless you request it.
We will not use or share your personally identifiable information in ways unrelated to the purposes described in this policy without providing notice.
SMS Text Messaging Policy
Customers may choose to opt in to receive SMS text communications from our company either in person or during a phone conversation with our staff.
By opting in, customers may receive:
- Appointment reminders
- Billing notifications
- Dispatch updates
- Job completion surveys
- Other service-related communications
Customers are informed that:
- Message and data rates may apply
- Message frequency may vary
- They may text HELP for assistance
- They may text STOP at any time to unsubscribe from future messages
We do not share phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Website Analytics
Our website may use analytics services, including tools such as Google Analytics, to help us better understand how visitors interact with our website.
These analytics services collect anonymous usage information through technologies such as cookies. Information collected may include browser type, pages visited, time spent on the site, and IP address information. This data is used to:
- Analyze website traffic and usage trends
- Improve website performance and functionality
- Enhance user experience
Analytics providers may process and store this information on their servers and may disclose information where required by law or when processing data on behalf of website operators.
We do not attempt to associate website analytics data with personally identifiable information unless required to investigate security or technical issues.
Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functionality.
By using this website, you consent to the collection and processing of information as described in this policy.
Cookies and Session Data
Our website may use cookies and temporary server sessions to improve functionality and personalize your experience.
Cookies are small files stored on your device that help remember preferences and enhance website features. Session data may temporarily store information while you are actively using certain website tools or forms.
These technologies are used solely to improve website performance and user experience. You may delete cookies at any time through your browser settings.
Data Security
We take reasonable administrative, physical, and electronic measures to help protect the personal information we collect from unauthorized access, misuse, alteration, or disclosure.
While no method of electronic transmission or storage is completely secure, we strive to maintain commercially reasonable safeguards to protect your information.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
If we make material changes to the way we use personally identifiable information, we will provide notice through this website prior to the change becoming effective.
Contact Us
If you have questions regarding this Privacy Policy or would like to update your communication preferences, please contact us directly through the information provided on our website.
At Airport Heating and Cooling, we know that time is of the essence when the thermostat is rising, especially during the scorching temperatures we experience in South Carolina. Our staff of highly qualified and extensively trained cooling technicians can service your home installation, maintenance or repair needs that may unexpectedly arise to return you to the comfort you deserve as quickly as possible.
Your ultimate satisfaction begins with exceptional brands we offer like HEIL Heating & Cooling Products and ends with the quality of the installation, maintenance or repair that goes into your cooling system. This is why every team we send is highly specialized in developing projects from conception until completed installation, while we remain available for any questions or concerns that you may have to ensure a positive experience all around. There’s nothing better than walking into a cool house after being in the hot and humid outdoors, and we have the expertise and products to transform your home into a cool and comfortable oasis.
Additionally, we want to do our part to preserve our environment for future generations; that’s why we are an Energy Star Certified company. The bottom line is that a well-installed and maintained cooling system will last for years, reduce operating costs and save energy which contributes to a much healthier and safer living environment for all of us.
As your commercial heating and cooling systems age, they lose efficiency and can even fail- either of these will cost you money and headaches you don’t need when you are operating a commercial business. Choosing dependable, efficient products that will maximize your investment from an established company with highly skilled technicians will ensure years of reliable service with your Commercial HVAC system. This is why every team we send is highly specialized in developing projects from conception until completed installation, while we remain available for any questions or concerns that you may have to ensure a positive experience all around.
We are a HEIL Elite Dealer and installer and we can also provide a full range of services from commercial to heavy industrial, including simple repairs and service calls to major redesigns and extensive installations. It is our priority to solve every problem or challenge promptly to assure your business remains comfortable for your employees and clients at a price that is cost-effective to you. Airport Heating and Cooling is qualified to provide whatever your business needs, and we will deliver complete satisfaction from our business to yours so that you can continue to maximize your revenue in a comfortable environment.
Additionally, we want to do our part to preserve our environment for future generations; that’s why we are an Energy Star Certified company. The bottom line is that a well-installed and maintained cooling system will last for years, reduce operating costs and save energy which contributes to a much healthier and safer living environment for all of us. Call us today for a free estimate on your commercial heating and cooling needs!
Annual maintenance is vital to keeping your HVAC system in good working condition and at peak efficiency. Your unit is like your car which is less expensive to maintain in good working order than to deal with large repair bills when it finally breaks down.
For only $215.00, your Single Heating and Cooling System will be checked to ensure:
- Outdoor coils will be cleaned twice per year.
- Drain pans and drain lines will be free of debris.
- Outdoor unit cabinets will be washed.
- Standard filters will be installed twice a year.
- Refrigerant levels will be checked.
- The gas furnace burner assemblies will be inspected and cleaned.
- All electrical connections will be inspected.
Each additional system is only $90 and each Air Bear Space Filter is $50.
A service agreement offers many benefits:
- You will avoid big repair bills since minor problems can be spotted before they escalate.
- You can also lower your utility bills since your unit will be running more efficiently.
- The life of your system can be extended, which prevents you from large replacement costs.
- We offer 10% discounts on any repairs.
- A guarantee that there will be no additional up-charges for after-hour and holiday emergencies.
- 24-hour emergency service guaranteed with priority scheduling.
- Manufacturer's’ warranties require service agreements to be kept in working order.
We know that the service agreement is only as good as the provider, and that is why we want you to know that we are a reputable company with over 24 years in the business. Our staff is trained, certified, licensed and our company ensures all of our work. We have an A+ rating on the Better Business Bureau, a 5-star rating with Google, and a list of satisfied customers that say that we are honest, trustworthy and that we treated them with the respect they deserve. Call us today and let us help you start saving money!
We also offer a Commercial Maintenance Agreement; call for our special pricing.
